Shipping policy

Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

We offer free shipping worldwide on every order — no minimum purchase required. Shipping cost will show as $0.00 at checkout.

Shipping Method Estimated Delivery Time Cost
Standard Shipping 5–10 business days (US) · varies by destination outside the US Free

Delivery delays can occasionally occur. If your order hasn't arrived within the estimated window, please contact us at support@deskumo.store.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number. Please allow 24–48 hours for the tracking information to update after you receive your confirmation email.

Shipment to P.O. Boxes or APO/FPO Addresses

Currently we do not ship to P.O. boxes.

International Shipping

We ship worldwide, free of charge. International delivery times vary by destination and may take longer than domestic US shipping; any customs or import duties charged by your country are the responsibility of the recipient.

Damages

Deskumo is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier directly to file a claim, and reach out to us at support@deskumo.store so we can assist you.

Order Changes & Cancellations

If you need to change or cancel your order, contact us at support@deskumo.store as soon as possible. Once an order has entered processing or shipped, we're unable to make changes to it.

Questions

If you have any questions about our shipping policy, please contact us at support@deskumo.store.